What is Amazon and How Does it Work?

Amazon is one of the most successful and influential e-commerce platforms in the world, with millions of customers and sellers across 17 countries. The company offers a wide range of products and services, from online retail and digital streaming to cloud computing and artificial intelligence. But what exactly is Amazon and how does it work?

What is Amazon?, Inc., also known as Amazon, is an American multinational technology company that was founded in 1994 by Jeff Bezos in his garage in Seattle. The company started as an online bookstore but soon expanded into selling various other products, such as electronics, clothing, toys, and more. Today, Amazon is the world’s largest online retailer and marketplace, as well as the world’s largest provider of cloud computing services through Amazon Web Services (AWS).

Amazon has a diverse and innovative business model, which consists of several segments, such as:

  • Online Stores: This is the core segment of Amazon, where customers can buy and sell millions of items across different categories, such as books, music, movies, games, electronics, home, garden, fashion, beauty, and more. Customers can also access various features and benefits, such as Amazon Prime, Amazon Fresh, Amazon Music, Amazon Prime Video, and more.
  • Third-Party Seller Services: This is the segment where Amazon allows third-party sellers to list and sell their products on Amazon’s platform, and provides them with various tools and services, such as Fulfillment by Amazon (FBA), Amazon Advertising, Amazon Handmade, Amazon Business, and more.
  • Subscription Services: This is the segment where Amazon offers paid membership programs, such as Amazon Prime, Amazon Music Unlimited, Kindle Unlimited, Audible, and more. These programs provide customers with various perks, such as free and fast shipping, unlimited streaming, exclusive deals, and more.
  • AWS: This is the segment where Amazon provides cloud computing services to individuals, businesses, and organizations, such as web hosting, data storage, analytics, machine learning, Internet of Things, and more. AWS is the leader in the global cloud market, with a 32% share in 2021.
  • Other: This is the segment where Amazon operates various other businesses and initiatives, such as Amazon Devices, Amazon Studios, Amazon Pharmacy, Amazon Luna, Amazon Go, Amazon Care, and more. These businesses and initiatives aim to create new and innovative products and services for customers and society.

Amazon’s vision is to be Earth’s best employer, and Earth’s safest place to work. Amazon’s values are guided by its 14 leadership principles, which include customer obsession, ownership, inventing and simplifying, learning and being curious, and more.

How does Amazon work?
To start using Amazon, you need to create an account and complete verification. You can sign up using your email address, phone number, or social media account. Once you have an account, you can buy, sell, stream, read, listen, watch, and enjoy various products and services offered by Amazon.

To buy a product on Amazon, you can use the search bar or the browse categories to find what you are looking for. You can also use the filters and the sort options to narrow down your results. When you find a product you like, you can either add it to your cart, buy it now, or save it for later. You can also compare products, read reviews, and ask questions. Before you buy a product, you should check the product details, the seller information, the shipping and delivery options, and the total price. After you buy a product, you can pay for it using your preferred payment method, and track your order until it arrives.

To sell a product on Amazon, you can use the Sell button at the top of any Amazon page, or use the mobile app. You can create a listing for the product you want to sell, adding photos, a title, a description, a price, a shipping option, and a return policy. You can also use Amazon’s listing tools and suggestions to help you create an effective listing. After you list your product, you can manage it using Seller Central, where you can edit, relist, or end your listing, as well as monitor your views, orders, payments, and feedback. When you sell a product, you can receive your payment, print a shipping label, and ship your product to the buyer. You can also communicate with the buyer, leave feedback, and handle any returns or refunds.

Amazon is a great platform to buy and sell almost anything online, whether you are looking for a bargain, a rare item, or a new source of income. Amazon provides a safe and convenient way to connect with customers and sellers from all over the world and offers various tools and features to enhance your e-commerce experience.